FAQ

Do you use dies or stamps?

Sensitive Skin

What is 14k gold-filled?

are you taking custom orders?

do you offer wholesale?

Returns

Shipping

environmental impact

why does silver tarnish over time?

do you sell your handmade stones?

other notes

A great question I get asked often - particularly of the little wildlife & maple stud earrings.

I do not use dies or stamps to “stamp out” any of the wildlife critters for earrings or pendants, I choose to saw each one out by hand using a jeweller’s saw. Yes! - even the teeny tiny bunnies :) I use templates to saw out the wildlife and maple silhouettes.

Occasionally, I may use a metal stamp to impress an image onto the surface of metal, such as tiny stars, or markings (ie. .925, 14k, sterling…)

Please always triple check and ask questions if you have sensitive skin. You know your skin best.

To my knowledge through double checking with suppliers, the sterling silver used is Nickel-free.

The large swivel lobster clasp finding is rhodium-plated sterling silver, this is noted for each listing as it appears.

Materials used will be noted per piece, and may include:

999 Fine Silver
925 Sterling Silver

22k Yellow Gold
14k Yellow Gold
14k Gold-filled
Red Brass

Gold-filled metal has a *substantial layer of gold on top of a base metal, usually brass or copper.
(*compared to: Gold-plated metal contains a very thin layer of gold, that disappears quickly with wear)

Pieces made with 14k Gold Filled allows for the warm gold tones without the price tag of solid gold.

***********
→ please note: as of 2021, 14k gold filled material will be discontinued when current material runs out, as I transition to using14k gold (solid). Listings will always note materials used.

Sorry, customs are closed.

I make the jewellery you see on this website/IG with my own two hands using a jewellers saw to pierce each teeny tiny part, file and sand down each part by hand, solder, & polish each piece using a small hand-held rotary tool.
*parts/findings not made by me will be noted in each listing

Each piece is either One of a Kind, or One of a Few, made in micro batches taking considerable time and energy from start to finish.

I choose to make these pieces slowly through enjoyment, and for each piece to embody its own unique characteristics.

If you wish to add my pieces to your curated collection, I would be happy to chat!

If for any reason you are unhappy with your purchase, please contact me and we will work together to find a solution

Refunds:
- get in touch within 7 business days of receiving your parcel
- if item arrives damaged, please send photos of the damaged piece
- ship the item with tracking within 14 business days of getting in touch about your refund
- a refund for the piece purchased will be issued upon receiving the parcel in its original condition and original packaging, shipped with tracking
- buyer is responsible for return shipping with tracking
- refund does not include initial shipping cost

Final Sale/No Refunds or Exchanges on:
- Custom or Personalized Orders
- Sale Items
- Earrings (due to hygienic reasons)

Shipping with Canada Post from Victoria, BC, Canada
While I do my best in building a safe package for your purchase, I have zero control over what happens during the parcel’s journey, and would recommend shipping with tracking + insurance for peace of mind.

Canada & USA: option to include Tracking + up to $100 CAD insurance, for peace of mind.

International Shipping: Option to Upgrade Shipping to include Tracking for peace of mind.

Customs + other fees: parcels exiting Canada, please be aware that additional duty may be applied upon arrival. I have no control over border/duty fees, State taxes, international postal service fees, any other international fees.

>>> Parcels are thoughtfully put together for a safe journey to ensure no crushed parts caused in transit which are beyond my control.

Your parcel may look like: durable cardboard shipping box, paper filler, kraft tissue, kraft box with cotton filling or cotton bag for jewellery piece, + care card. (I decided to ship this way after sending a ‘test’ to myself, a small kraft box in a bubble wrap envelope - arriving slightly crushed.)

Recycled Sterling Silver, Fine Silver, Gold

Nickel-Free (for severe skin allergies, please always check!)

Vegetable-based polishing compounds

Soaps used to clean pieces: Dr Bronners castile, natural soap (made by me!), or Dawn with essential oils

Silver/Copper/Brass/Bronze + Moisture = not friends.

The moisture in the air causes certain metals to tarnish over time. This is a natural reaction, but we can take steps to slow down the process, as well as remove tarnish.

How to Care for Jewellery
Avoid keeping jewellery in humid rooms, such as the bathroom.
Be mindful, take jewellery off before applying moisturizers, hair products, perfumes, etc.

Keep your silver jewellery in separate bags - so it doesn't scratch against other pieces.
(ie. re-purposed resealable plastic baggies or cloth bags, be sure pieces are dry to prevent trapping moisture)

Currently, I do not.

If you are looking for handmade cabochons from local BC Lapidary artists, I would be happy to get you in touch with friends who do beautiful work with all types of stone.

From local BC stones such as jade, agate variety, jasper, to Royston Ribbon turquoise!

Get in touch with your request.
Serious inquiries only please.

Prices listed in Canadian Dollars.
Prices subject to change without notice.

Unanswered questions? please feel free to contact me